Family Crisis Intervention Unit

Our Family Crisis Intervention Unit (FCIU) is a state mandated court diversion program offering free case management, family engagement and crisis counseling services to Ocean County youth up to 18 years old.
Ocean’s Harbor House provides shelter, support, and services for vulnerable youth, enabling them to unlock their potential by learning skills that empower them to build successful lives, relationships, and futures.

Free Counseling for Ocean County Residents

The Family Crisis Intervention Unit is a county funded program within Ocean's Harbor House, offering free counseling and case management services to Ocean County residents. Our counselors are trained and qualified to intervene in family crises, working with juveniles ages 10 to 17 years old and their families.

At the Family Crisis Intervention Unit we aim to divert cases involving juvenile family crises from the courts by providing our families with the counseling, case management, and referral assistance needed to stabilize the immediate family crisis. Our counselors work to maintain a network of services and county agencies including police, schools, physicians, substance abuse services, and other juvenile agencies to coordinate services for our families.

Court approved, out-of-home placements are for extreme circumstances and require the FCIU office to prove that all other community resources have been exhausted before being presented in front of the judge.

Please call (732) 240-3638 or (732) 240-3693 for more information.

Individual, sibling, and family counseling
24 Hour on-call services for families in crisis
Case management and referrals
On and off site services including crisis management at schools, police stations, and in-home
Court referrals in coordination with Juvenile/Family Court Intake after all FCIU and community services have been exhausted

All services are free, voluntary, and confidential. All staff are vetted and professionally trained to work with youth at risk.

Frequently asked questions

What is a Juvenille Family Crisis?


A Juvenile Family Crisis is a behavior, conduct, or condition of a juvenile, or other family member which results in:

  • A serious threat to the well-being and safety of the juvenile
  • A serious conflict between a parent or guardian & juvenile regarding rules of conduct which has been exhibited by a repeated disregard for parental authority
  • An unauthorized absence by a juvenile for more than 24 hours from his/her home
  • A pattern of repeated, unauthorized absences from school
  • At risk youth of human trafficking
  • Additionally, FCIU can be utilized for diversion in cases including, but not limited to disorderly persons, sexting, or posting of sexual images by a juvenile.




Who can make referrals?


Any individual who becomes aware of a crisis involving a youth and his or her family may make a referral.




What are your hours of operation?


Hours: Monday through Thursday – 9 am to 8 pm
Friday – 9 am to 5 pm On call services available 24 hours a day: Phone: 732-240-3638 Fax: 732-240-3726 Emergency After Hours Phone: 732-281-0822




Are you available 24 hours in case of emergency?


We also provide Emergency After Hours support at (732) 281-0822.




Where is the Family Crisis Intervention Unit (FCIU) located?


We are located within Harbor House’s Youth Shelter at 2445 Windsor Avenue, Toms River, NJ 08753.





Anyone can refer a family.

Not an Ocean County resident? Refer to the state to find counseling resources